LISTENING FOR UPPER INTERMEDIATE/ADVANCED LEARNERS OF ENGLISH

Fill in the missing gaps with words from the list below:

misleading, warned, fares, fares, health, blacklist, standards, clamping down, cleaning up, details, fallen, pricing, state, passed on.

ALL three of Ireland's airlines have .........foul of requirements to make their prices fully transparent for consumers.
Aer Lingus, Ryanair and Aer Arann were yesterday ..............they need to finish .............their websites to make sure customers get a true picture of the full cost of their .......... .
The European Commission yesterday published a report on the .................of airline ticket-selling websites across Europe.
The three Irish airlines were all placed on a "grey list" of companies which still have work to do to meet all the ..................required of them under consumer protection rules.
The EU has been ................ on websites that are not fully upfront about their charges, or which make ................claims about sale prices or attempt to trap consumers into purchasing hidden extras.
It said the airlines appearing on the grey list had given commitments to the EU that they would make their websites more transparent, and would be .............. to national regulators for further action if necessary.
The EU also published a ....................of airlines which had failed to cooperate at all with the new laws on ...................transparency -- these were Olympic, Turkish Airlines, Royal Moroccan Airlines, Northwest, Air Baltic, Aeroflot, Wing Jet and Emirates.
Some 16 airlines were given a clean bill of ................, meaning they had met all requirements to make prices fully transparent to consumers. These included bmi, bmibaby, Iberia, Spanair and Virgin Atlantic.

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